You should expect nothing less than a pleasant experience with ProEx Physical Therapy. Our friendly and compassionate staff will always be there as a resource and advocate for you.
How long is my initial office visit?
Set aside about one hour for your initial visit. Please arrive at least 15 minutes before your appointment to complete our Patient Forms. Or, you may download these forms ahead of time and bring the completed documents to us at the time of your visit.
What do I wear to my first visit?
Wear comfortable clothing that allows access to the injured area to be evaluated. For example, if you're coming to us for a hip or knee injury, it's best to wear shorts.
What do I need to bring to my first visit?
Please bring your insurance card, a prescription (if you have one) from your doctor, and any medical reports pertaining to your condition. You do not need to bring the actual X-ray or MRI films – the doctor's typed report is sufficient. Please note, you may be responsible for a co-payment for physical therapy services. Per our contract with your insurance company, this co-payment is due at the time of service for each visit with us. Check with your insurance carrier if you have questions about this. Our front desk specialist will also be there for you as a resource to answer questions.
How long is a typical Physical Therapy (PT) treatment?
This varies on the treatment plan established by your physical therapist. This will be clearly discussed with you on your evaluation day, and then again as your treatment progresses. Treatments generally take between 30 and 60 minutes.
How is the treatment program decided?
This is based on many pieces of information that your PT will decide upon during your initial visit, then re-evaluate as your treatment progresses. We work with you to develop a plan to help achieve the mutual goals set by both you and your therapist.
Will I understand all the medical information?
Yes, effective communication is integral to any successful ProEx treatment. If you ever feel that you are not actively involved in your treatment, or that you do not understand your PT treatment plan, please address this with your physical therapist.
Will my doctor be informed of what is going on?
ProEx is committed to timely and clear communication to your referring clinician. We send out an initial evaluation report and then send timely progress reports with you when you have follow up visits to your physician. We value the importance of a team approach.
How will we know when treatment is completed?
You are ready for discharge once you've completed your pre-established therapy goals. As you get closer to these goals, you and your therapist will be establishing a discharge plan that enables you to manage your condition at home. Your therapist will then summarize all of the discharge information and send a report to your referring physician.
Does Physical Therapy (PT) always work?
Physical Therapy is the treatment of choice for most orthopedic conditions that are not clear cut surgical conditions and the research is rapidly growing to support this treatment option. But there is no guarantee that you will recover 100%. Factors such as healing capabilities and how long you've been injured play a role in outcome expectations. At ProEx Physical Therapy, we feel just about everyone who seeks us out for help has some level of capability to improve with their pain management and/or function. ProEx Physical Therapy takes great pride in training its clinicians to "manage" the person and to be an advocate for you so, in the event physical therapy is not working for you, your therapist will advocate for the best option to help you find relief. We are here to help you in any way we can!